rog ally cloud recovery stuck fix

How to Fix Cloud Recovery Stuck on ROG Ally

The ROG Ally is a handheld gaming PC that comes with a cloud recovery feature. This feature allows you to restore your ROG Ally to its factory settings using the cloud. However, there are some cases where the cloud recovery process can get stuck. Not to worry, there is a fix for that!

Fixing Asus ROG Ally Stuck on Cloud Recovery

Outlined below are effective solutions to tackle the issue of an Asus ROG Ally becoming stuck during the Cloud Recovery process. You might not need to try all of them; work through the list until you discover the one that brings about a successful resolution.

Solution 1: Verify Date and Time Settings in the BIOS

Ensuring that your Asus ROG Ally displays accurate date and time settings is crucial. Many functions of electronic devices, including gaming handhelds like the ROG Ally, rely on accurate date and time for proper operation. Incorrect settings can disrupt required functions and lead to problems. Therefore, it’s imperative to rectify any discrepancies in the date and time settings, as these inaccuracies can lead to the Cloud Recovery process becoming stuck.

You can change the date and time by accessing the BIOS.

Solution 2: Assess Your Internet Connection

A seamless Cloud Recovery process necessitates a robust network connection for your Asus ROG Ally. A slow connection can lead to prolonged download times or even failure to download the recovery image. Hence, a fast and stable internet connection is essential for a successful Cloud Recovery.

Additionally, the stability of the network is equally important. Frequent connection drops can impede the download process, resulting in your Asus ROG Ally becoming stuck in the Cloud Recovery phase.

Solution 3: Update the BIOS

For instances where the Asus ROG Ally remains stuck on the ‘checking’ status after an SSD swap, the following solution might be effective, thanks to a user on Reddit.

Here’s the step-by-step process:

  1. Begin by booting up your Asus ROG Ally using the original SSD that it came with.
  2. Open the MyAsus app.
  3. Proceed to update the BIOS within the app.
  4. Turn off the device once the BIOS update is complete.
  5. Access the backplate of the device.
  6. Replace the SSD.
  7. Initiate the Ally in BIOS Mode by pressing the VOL- button while simultaneously pressing the power button.
  8. Navigate to the advanced settings.
  9. Select ASUS Cloud Recovery.
  10. Follow the on-screen instructions. This time, the Cloud Recovery screen should not persist for an extended period, and the installation should succeed.

Be prepared to use the physical keyboard to input the Wi-Fi password, as accessing the virtual keyboard might prove challenging.


Encountering a stuck Cloud Recovery process on your Asus ROG Ally can be frustrating, but by addressing these potential issues, you can successfully resolve the problem and get your device back to working optimally. Remember that troubleshooting steps may vary depending on the specific situation, so it’s advisable to apply the solutions systematically until you achieve the desired outcome.

Are you in the market for a dock? Read our blog on the best docks for the ROG Ally.